Excellence in Delivering Services

Sep 22, 2018
Sep 23, 2018
Entry Level
  • Understand how to build positive relations with others by supporting and adding value to them.
  • Engage colleagues in decision making.
  • Develop employee internal and external relationships to realize his/her work objectives.
  • Establish good relations with different types of customers.
  • Develop participant skills and capabilities in communication and service delivery (external colleagues and customers) by providing them with information and latest relevant methods and techniques, which will reflect positively on their job performance.